First class service, from first class watches , once again, recently bought Seiko prospex Turtle, unfortunately the watch I received was faulty from the factory , ie time was either running too fast or slow, after contacting FCW, I was promised a replacement, which arrived in about 48 hrs of me returning the original, superbly boxed as always, prompt response to update me on watches delivery, best price by far with quality service, 2nd purchase I have made with FCW to add to my Hamilton Kkaki , which was also a cracking price during Easter sale period, will definitely be purchasing more with yourselves, superb stuff