First class watches really are first class! From the moment I placed my order to the arrival of my purchase (a gift for my partner) James kept me informed every step of the way. Even when there was a delay I was informed immediately. Imagine my delight when I received an email to say the delay was a very small one and my purchase arrived 3 days earlier than expected, and very well packaged. Thank you James and thank you First Class Watches, my partner is going to be as delighted as I am on Christmas Day!